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Here’s a simplified comparison of inbound vs. outbound costs: Inbound
  • Typically cheaper if customers are local.
  • Might pay extra for “800” or toll-free lines.
Outbound
  • Highly dependent on lead destination countries.
  • Possibly more expensive if calling places with high telecom fees (some parts of Africa, for example).

Note: Always verify your calling region(s) to confirm cost details. If you see unexpected high charges, check if you’re calling premium lines or remote areas.